Privacy Policy

Effective Date: June 03, 2026

1. Introduction

       KWCNC (hereinafter “we”, “us”, “our”), a precision CNC machining manufacturer operating at Suzhou,China, owns and operates the website kwcncmould.com (the “Site”). This Privacy Policy defines how we collect, store, use and disclose visitors’ personal data when you browse our website, submit inquiry forms, request CNC quotations or communicate with our sales team. This policy complies with EU GDPR, US CCPA and global mainstream data protection regulations. By accessing our website, you agree to terms of this Privacy Policy.

2. Personal Data We Collect

2.1 Personal Data We Collect

When you send CNC part inquiry, RFQ or contact us:

  • Full name, company name, job title
  • Email address, phone number, country/region
  • Project details: part drawings, material requirement, order quantity, machining specification you fill in the message box
2.2 Automatically collected technical data

Our server & analytics tools automatically capture non-sensitive browsing info:

  • IP address, device model, browser version, operating system
  • Access time, visited pages, stay duration, source traffic channel
  • Cookie data for website performance & visitor statistics

We never collect credit card, payment info via website; all payment-related data is processed by third-party payment providers independently.

3. Purpose of Data Usage

We use collected information only for below legitimate business needs:

  • Reply your CNC quotation, technical consultation, drawing review and order follow-up;
  • Send product catalog, machining capability sheet & industry newsletter upon your consent;
  • Analyze website access data to optimize page layout, product display & user experience;
  • Prevent website fraud, abnormal access and security risks.

We will NOT sell, rent or trade your personal information to irrelevant third parties for commercial marketing.

4. Third-party Service Providers & Data Sharing

We may share necessary personal data only with trusted partners to fulfill business:

  • Logistics forwarders (only for shipped order delivery after deal confirmation)
  • Google Analytics: website traffic statistics (data anonymized per Google privacy rule)

  • Authorized IT maintenance supplier for website server security maintenance. All third-party contractors sign data confidentiality agreements and follow GDPR rules.

5. Cookie Policy

Our site uses functional & analytics cookies:

  • Functional cookies: save your language selection, form draft to improve browsing experience;
  • Analytics cookies: track access data via Google Analytics.
  • You can disable all cookies anytime via your browser’s setting option; disabling cookies may cause partial website functions unavailable.

6. Your Legal Privacy Rights (GDPR / CCPA Users)

If you are resident in EU/EEA, UK or California USA, you hold below rights free of charge:

  • Access: request a copy of all your personal data stored by us;
  • Rectification: correct wrong or incomplete personal information;
  • Erasure: apply full deletion of your personal data from our database;
  • Opt-out: withdraw your consent of newsletter marketing anytime;
  • Data portability: obtain your info in editable electronic format.

7. Children’s Privacy

Our website targets industrial enterprise purchasers over 18 years old. We do not intentionally collect personal information from minors under 18. If you find we accidentally obtain kid’s data, contact us immediately to erase all related information.

  • Functional cookies: save your language selection, form draft to improve browsing experience;
  • Analytics cookies: track access data via Google Analytics.
  • You can disable all cookies anytime via your browser’s setting option; disabling cookies may cause partial website functions unavailable.

8. Data Security & Storage Period

We adopt encrypted server storage, firewall protection to secure your personal data from unauthorized access, leakage or loss.

  • Inquiry data: keep for 3 years after last communication for potential repeat order cooperation;
  • Visitor log data: automatically cleaned after 12 months unless required by legal compliance.

9. Policy Update Notice

We reserve rights to revise this Privacy Policy irregularly. Updated version will be posted on website Privacy Policy page with revised effective date. Continued site browsing equals acceptance of updated clauses.

10. Contact Us for Privacy Inquiries

Privacy-related question, complaint or rights request:
Email: 【[email protected]】
Company:【kwcnc】
Address:【BoJi Jiangnan Intelligent Manufacturing Park,No.12 Xinzhuang West Road, Suzhou City, Jiangsu Province】